Engaging teams through tailored comms platforms

Client Background

Our client is a major private bank in Turkey with nearly 100 years of legacy and a strong nationwide presence. With over 10,000 employees, they aimed to modernize their internal communication strategy to foster stronger alignment, engagement, and information flow among employees across various departments and locations.

Implementation

Euro IT Sourcing implemented its Internal Communication Tool to centralize, simplify, and enhance all internal communications. The platform included key modules such as:

• Personalized employee profiles
• Story sharing, and recognition tools
• Share walls with full post interactions (text, image, video, likes, comments, hashtags, etc.)
• Interactive campaigns, surveys, and pulse polls
• Real-time messaging, announcement banners, and automated birthday/anniversary celebrations
• Second-hand marketplace, internal podcast support, and gamified modules like quizzes and spin-the-wheel
• Document sharing, video galleries, and LMS integrations
• Full CMS backend for group segmentation
• Permission management, and content approval
• Mobile clients for both iOS and Android
• Ensured accessibility on-the-go, while the web interface allowed management and HR teams to control all communications from a centralized dashboard.
• Comprehensive usage analytics and survey feedback loops made the platform measurable and improvable over time.

Value Delivered

The Internal Communication Tool significantly transformed the client's internal culture and communication processes. Key benefits included:

• A measurable boost in employee engagement and motivation through interactive and personalized experiences
• Greater alignment between corporate goals and individual awareness
• Real-time access to HR and operational updates, even for mobile and remote staff
• Higher employee retention and job satisfaction rates due to improved recognition and communication
• Increased transparency, interactivity, and feedback throughout the organization

Expertise Delivered

• Mobile application development ✔
• Employee engagement platform ✔
• Custom modules for HR, IT, and Facilities ✔
• Automated anniversary & appreciation tools ✔
• Real-time segmented communication & analytics ✔